The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers (Audio Book) /
About the Book: Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail--the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and ma...
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| Format: | Audio Book |
| Language: | English |
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[Place of publication not identified] :
McGraw-Hill,
2011
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| Edition: | 1st edition |
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Internet
This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.Stanford University
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ISIL:US-CST |
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