Virtual reference benchmarks
"The 186-page study presents results of an exhaustive questionnaire about virtual reference services answered by more than 50 academic, public and special libraries covering issues such as budgets, software and services use, consortia membership, partnerships, library staff time consumed, numbe...
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| Format: | Book |
| Language: | English |
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New York, NY :
Primary Research Group, Inc.,
[2014]
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