Rob Markey

Rob Markey (born 1964) is an American author, speaker, and business strategist. Often referred to as the Vince Lombardi of Customer Loyalty, he is perhaps best known for his research and writing on customer experience and loyalty marketing. Markey is also the co-creator of the Net Promoter System of management (NPS), along with fellow Bain & Company consultant Fred Reichheld. Provided by Wikipedia
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  1. 1
    La Pregunta Decisiva 2. 0 : Cómo Utilizan Las Empresas el Sistema de Promotores Netos para Crecer /
    by Markey, Rob
    Published 2012

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    Book
  2. 2
    La pregunta decisiva 2.0 /
    by Markey, Rob
    Published 2012

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  3. 3
    La pregunta decisiva 2.0 /
    by Markey, Rob
    Published 2012

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Book
  4. 4
    The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world /
    Other Authors: “...Markey, Rob...”

    Book
  5. 5
    The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world /
    by Reichheld, Frederick F
    Published 2011
    Other Authors: “...Markey, Rob...”

    This item is not available through BorrowDirect. Please contact your institution’s interlibrary loan office for further assistance.
    Audio Book
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