Clipped wings : corporate social and environmental responsibility in the airline industry /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Abingdon, Oxon ; New York, NY :
Routledge, an imprint of the Taylor & Francis Group,
2017
London ; New York : Routledge, Taylor & Francis Group, 2017 |
| Subjects: |
Table of Contents:
- Introduction to the economic airline industry
- Society, social responsibility and airline economics
- Inside economically sustainable airlines
- Passenger challenges
- Travelling timebomb
- Environment, science and politics
- Getting it right
- Challenges for sustainability
- note: pt. I Sustainability economics
- 1 Introduction to economic airline sustainability
- 1.1. airline industry in context
- 1.2. Economic efficiency
- 1.3. Government market interventions
- 1.4. Corporate social and environmental responsibility (CSER)
- 1.5. Significance of airline economic sustainability
- So what?
- pt. II Society
- 2. Society, social responsibility and airline economics
- 2.1. CSER in context
- 2.2. Challenging costs and society
- 2.3. Security challenges
- So what?
- 3. Inside economically sustainable airlines
- 3.1. Airline culture
- 3.2. Fairness
- 3.3. Leadership in an economically sustainable airline
- 3.4. Culture
- 3.5. Creativity and innovation
- 3.6. Airline philanthropy
- 3.7. Celebrity advocacy
- So what?
- 4. Passenger challenges
- 4.1. Context
- 4.2. Customer service
- 4.3. Passengers' security and safety
- So what?
- 5. Travelling timebomb
- 5.1. Context
- 5.2. PRMs' rights and airlines' responsibilities
- 5.3. Passenger specifics
- 5.4. PRMs' markets and myths
- 5.5. Unspoken issues
- 5.6. Solutions?
- So what?
- pt. III Environment
- 6. Environment, science and politics
- 6.1. Context
- 6.2. Computer models
- 6.3. UN Intergovernmental Panel on Climate Change (IPCC)
- 6.4. `Experts', 97% consensus and precautionary principle
- 6.5. Environmental triggers for market inefficiency or failure
- 6.6. Aviation impacts
- 6.7. Society and aviation environmental challenges
- 6.8. More interventions
- 6.9. Legislation, regulation and policies
- 6.10. Aviation industry responses
- 6.11. Airport--airline environmental interactions
- 6.12. Ethics and environmental issues
- So what?
- pt. IV Governance, ethics and economics
- 7. Getting it right
- 7.1. Context
- 7.2. Minimising errors in decision-making
- 7.3. Reputation protection
- 7.4. Defining ethical behaviour
- 7.5. Outsourcing challenges
- 7.6. Missing markets: CSERplus industries
- 7.7. Managing sustainability
- 7.8. Political correctness
- So what?
- 8. Challenges for sustainability
- 8.1. Collating the challenges
- 8.2. Economic sustainability challenges
- 8.3. Social sustainability challenges
- 8.4. Environmental sustainability challenges
- 8.5. Governance and reputation challenges
- 8.6. Steps towards economic sustainability
- 8.7. Future challenges for economically sustainable airlines.